Status Pages Overview

Status pages let you communicate your service health publicly to customers and stakeholders in real time.

What a PingSLA Status Page Provides

• Real-time status indicators for each component you add
• Incident history — past incidents and resolutions
• Uptime percentages — 30, 60, 90-day rolling windows
• Maintenance announcements — scheduled and unplanned
• Automatic updates — status changes when monitors go DOWN or RECOVER
• Manual overrides — post an incident without a monitor triggering it

Status Page URL

Every status page gets a default hosted URL:

https://status.pingsla.com/your-page-slug

You can also configure a custom domain (e.g., status.yourapp.com). See Custom Domains →.

Component Status States

State	Color	Meaning
Operational	Green	All monitors attached to this component are UP
Degraded Performance	Yellow	Partial failures or elevated response times
Partial Outage	Orange	Some monitors DOWN
Major Outage	Red	All monitors DOWN
Maintenance	Blue	Planned maintenance window active

Creating a Status Page

1. Go to Status Pages → New Status Page
2. Configure:
   • Name: Displayed as the page title (e.g., "Acme API Status")
   • Slug: URL path (e.g., acme-api)
   • Description: Optional subtitle shown on the page
   • Logo: Upload your company logo
3. Add Components (groups of monitors)
4. Toggle Public to publish

Components

Components are groupings of monitors on your status page:

Status Page: Acme Platform Status
│
├── Core API              ← Component
│   ├── REST API          ← Monitor
│   └── GraphQL API       ← Monitor
│
├── Authentication        ← Component
│   └── Auth Service      ← Monitor
│
└── Infrastructure        ← Component
    ├── Database          ← Monitor (ping)
    └── CDN               ← Monitor (http)

Manual Incident Posting

Post an incident announcement without a monitor trigger:

1. On your status page in the dashboard, click New Incident
2. Select affected components
3. Write an incident message (shown publicly)
4. Set the status

Update the incident as the situation evolves. All updates appear in the incident timeline on the status page.

Subscriber Notifications

Status page visitors can subscribe to updates:

• Email subscription — all plans
• RSS feed — available at /your-slug/rss.xml
• Atom feed — available at /your-slug/atom.xml

Privacy

Setting	Behavior
Public	Accessible to anyone with the URL
Private	Dashboard-only (not accessible without login)

To share a private status page with customers, make it public or use a custom domain with your own access control in front of it.